Welcome to the CallUltra documentation
How to build an agent, connect a number, run a campaign and read what came back.
Documentation sections (main categories)
Getting started
- Signup to first call, step by step
- What the agent can do on a call
- Buying and connecting your first number
- Building and testing your first agent
- Uploading your first lead list
Team and seats
- Adding teammates and assigning roles
- Seat limits by plan
- What each role can see and do
- Removing access when someone leaves
Wallet and plans
Top-ups, per-minute charges, plan limits and reading your statement.
- Comparing plans and what each one includes
- How prepaid wallet billing works
- Topping up your wallet
- Reading your ledger and statement
- Upgrading or changing your plan
Agents and voices
Scripts, voice personas, languages and the knowledge base.
- Writing your first call script
- Choosing a voice persona and language
- Uploading documents to the knowledge base
- Setting how patient the agent is before it speaks
- Testing your agent before it goes live
Calls and campaigns
Lead imports, pacing, retries, outcomes, recordings and exports.
- Reading the analytics dashboard
- Importing leads and pacing a campaign
- Do Not Call and retry behaviour
- Reading call outcomes and transcripts
Troubleshooting
Calls that will not connect, numbers that will not route, syncs that will not land.
- A call will not connect
- A CRM sync is not showing up
- General FAQ
- Contact support
The sections above without a link are being written. If you need an answer today, our support team can help directly.
Get Started
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